Returns & Exchanges

At Sold Out, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all eligible items. All returned products must be in their original condition, unworn, and with all tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.

• 3.
  Ship the Item

  Print the prepaid shipping label from our portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.